Become part of the RM Family

Job Title: Technical Support

Reporting to: Technical Support Manager

Location: Dungannon / 4 Day Work Week

 (Travel required on a worldwide basis when necessary)

Salary: £30,000 – £40,000 depending on experience


At RM Group, we seek out the best people, and when you work here, you feel from day one that you are part of a team and the Rubble Master family. Rubble Master Dungannon is a wholly owned subsidiary of the Rubble Master Group, a world leader in Crushing and Screening Solutions. With ambitious plans to double production over the next 5 years we are expanding our workforce at our Centre of Excellence for Screening in Dungannon.


Main purpose of job: To support the RMD customer base and the dealer network by providing breakdown service and support online, by phone, by email and by attending on site when required.

Main Duties & Responsibilities:

  • Provide support to customers by email, phone and on site when required
  • Managing the installation and commissioning of new and used mobile plant equipment
  • Experience in Jaw Crusher build/assembly
  • Responsible for the servicing and maintenance of all machines, repairing faults and ensuring a high level of customer service is delivered
  • Creating preventative maintenance strategies
  • Ability to assist, Sales, Customers & Dealers as part of the aftersales support role

Person Specification:

  • Knowledge and experience of troubleshooting / assessing / fault finding of machines
  • Excellent working knowledge of reading both hydraulic and electrical drawings
  • Health and Safety knowledge, awareness & compliance
  • Strong interfacing skills across all levels
  • Ability to multi-task & effectively & prioritise workload
  • Customer training and efficient technical service support
  • Able to work productively in a pressurised environment
  • Work of own initiative
  • Prepared to work extra hours as and when required

The Company offers:

A competitive hourly rate, 4 day working pattern, Staff uniform, Life Insurance, Company Pension, Healthcare, Overtime at time and a half, Travel allowance & Career progression



To apply please complete the attached application & monitoring form or

send your CV to [email protected]

Send us your application

Please send us your application letter, curriculum vitae, certificates and various awards.

    Contact person

    Julia Wolfschütz

    Head of HR I Head of RM Academy

    [email protected]