RUBBLE MASTER welcomed our dealers’ Product and Service Champions at the RM Headquarters in Linz at the end of September. These experts pooled their product and market knowledge together with the RM specialists to discuss the current situation and work on the innovations which will also be required in the future. Around 60 guests from 30 countries took part in the programme. The guests exchanged news and views in the course of a demonstration, presentations and workshops. The weekend was rounded off with the exciting RM Kart Trophy.
The guests were delighted about the wealth of information and the opportunity to be involved in further developments regarding environmental matters or increasing efficiency and to exchange information with other international sales partners. “The chemistry is positive between us and the RM employees. Gatherings such as the PC & SC meeting are great, things work better when you know the people personally,” says an enthusiastic Richard Nett, Service Manager at Kölsch in Germany.
Insights into new technical developments at RM product demo
Processing technology, new types of smart services and the USPs of the RM crushers were just some of the topics presented at the product demo at the quarry of the Bernegger company. The active pre-screen, which separates fine and ultrafine particles from coarse input material was shown live in action here for the first time on the RM 120GO!. The new development primarily serves to reduce wear and operating costs.
The company also presented the RM wind sifter on an RM 100GO! for the separation of mineral and non-mineral input material. Not only the dealers’ employees but also the participants from Bernegger were extremely impressed by the end quality in the recycling process.
Guests also had the opportunity to see the benefits of the new RM GO! SMART service tool. The announcement that manufacturer-built RM scales on the discharge belt and screened material belt will be available from the beginning of 2018 generated a lot of interest. This weighing technology complements the RM GO! SMART and will be fully integrated in the new service tool. While the RM 100GO! was in operation with the MS105GO! the guests were able to monitor important data such as the throughput of the main discharge belt and screened material belt, plus engine capacity, engine speed, diesel filling level and consumption in real time on smartphones or tablets. They were then also able to call up this data in the history in the form of KPI charts without requiring an internet connection.
Sales partners also emphasise the strong focus on innovation again and again. Pascal Gosselin, Sales Manager at Voghel in Canada, confirms: “We have been partners of RM for 14 years now. Continual product innovations have made us the market leader. Innovation and partnership are the two keys to success.”
RM Xperts Xchange – professional exchange
Besides the demonstrations of the current new developments, the Product and Service Champions together with the RM employees also looked into the topics of the future in workshops.
“We are very grateful for the huge input of our dealers. Due to the multitude of different markets it is essential for us to get feedback from our dealers about the developments and requirements of the customers in the individual countries,” explains Gerald Hanisch, CEO at RUBBLE MASTER.
Teambuilding on the racetrack
As regular exchanges can only work in a team, however, there was no shortage of fun either. And this is why the outdoor area of the RM headquarters was once again transformed into a kart track where the dealers together with the employees and network partners put their racing skills to the test in teams of three.
RUBBLE MASTER was this year again at Steinexpo – a very important trade fair in the highly competitive German market – with two crushers and a whole host of new developments. The RM 120GO! was shown live in action on the joint stand of our dealers C. Christophel and Jürgen Kölsch. Attractions including the RM 90GO!, wind sifter, RM GO! SMART and the active pre-screen confirm the pioneering role of RM in the field of mobile processing.
“Our German business clients are very innovative and already very advanced in the field of recycling and processing. Our know-how combined with two very competent and dedicated sales partners secure our success even in this competitive and technophile market,” says Gerald Hanisch, taking about the situation in the market.
Enhanced quality and reduction of wear costs with active pre-screen
The active pre-screen generated a great deal of interest among visitors to the show. “The criteria for recycled material are becoming increasingly stringent all the time. The fine particles in mixed construction and demolition waste are becoming more and more of a burden. This prompted us to put even more thought into possible ways of improving quality and with the active pre-screen we offer an innovative solution,” says Gerald Hanisch, CEO and founder of RUBBLE MASTER, explaining the background of the continued development. The active pre-screen primarily serves to reduce wear and operating costs. Thanks to this RM innovation, fine and ultrafine particles can be separated effectively and efficiently from the coarse input material.
This development is another consistent step in increasing the profitability and productivity of the RM crushers, with RM once again proving that we are the experts in the field of mobile processing in the compact class. At RM we brought together high performance and intuitive operation plus a compact design from the beginning. In the field of compact crushing we can turn to 25 years of experience and continue to enhance our mobile crushers all the time, confirming our pioneering role,” explains Hanisch.
Individuals, organisations and businesses which use innovative and unconventional means to improve the environment and quality of life over the long term are acclaimed with the City of Linz’s IRIS environment prize. RUBBLE MASTER is delighted to have been awarded the main prize in the category “Companies and Institutions” on 06 July 2017 during a ceremony in the Linz Old Town Hall. The jury were particularly impressed with the innovative business idea with which RM crushers have been contributing actively to environmental protection for more than 25 years as well as sustainability in relation to the environment – from the supply chain to after sales.
“RUBBLE MASTER can contribute on two levels here. Firstly, our innovative crushers help protect the environment and natural resources by recycling building waste materials. Secondly, in our business process we pay great attention to acting responsibly regarding social, economical and ecological awareness”, says Gerald Hanisch.
Around 60 suppliers from the whole of Europe visited the RM headquarters in Linz/Pichling for the second RM Suppliers’ Day. A motivating day packed with interesting activities was rounded off by the RM Summer Opening which was celebrated together with employees and network partners in keeping with the motto: “RM Family – being a part of it is part of it”.
The Suppliers’ Day began with an opportunity for visitors to see the RM 100GO! Compact Crusher in operation at the company Mitter. This was just the beginning of what was to be an exciting day with the RM Family for the roughly 60 European suppliers.
The main question at the beginning of the afternoon session was: “What is new in the world of RUBBLE MASTER?” The focus here was on growth strategies and new opportunities through the RM GO! SMART app. All participants then had the opportunity to discuss a variety of interesting topics – such as digitalisation, customer relationships and supplier involvement – in five workshop teams.
The highlight of the day came with the RM Summer Opening. From 6 p.m. the suppliers gathered together with employees and network partners at the RM headquarters. All in all over 250 guests celebrated another year of successful business and close collaboration.
Two DJs with house and disco music, exotic cocktails and food from the grill made it a perfect summer party atmosphere. The party continued into the early hours in familiar RM style and even the rain didn’t dampen spirits.
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Now already in its 24th successive year, Pegasus 2017 set out to find the best companies in Upper Austria. Awards were presented in three main categories: up to 49 employees, 50 to 249 employees and 250 employees and over. Up against many other entrants, RUBBLE MASTER managed to clinch third place in the category “The Strong Backbone”.
“We faced tough competition in this category, which is why we are so delighted to have won the bronze Pegasus. It shows us once again that we are on the right track with our concept,” says CEO Gerald Hanisch. RM is proud that both the commitment to Upper Austria as a location and also the consistent approach to sustainability have been acknowledged. We see this as confirmation of our decision of our plans to extend the premises in Linz by adding further production space.