Even Corona could not stop RM Group moving from strength to strength. At the very beginning of the crisis, RM formulated a strategy taking various scenarios into consideration, that the company has followed ever since. The company’s founder and CEO, Gerald Hanisch, together with the RM Team, continued to push ahead with major topics such as the growth strategy and ongoing digitalisation. This has also seen further optimisation of the processes at the RM Dungannon location in Northern Ireland. Turnover is expected to grow by another 21% during 2021.

Over the past year, strong internal cooperation, flexibility in daily work routines and permanent availability for the customer have become more important than ever: “Even during these difficult times, our principles and corporate values have once again been confirmed. The strong corporate culture and open information policy have ensured that RM continues to act as a strong team. Each and every employee makes an important contribution to the company’s development,” says Hanisch proudly.

Team spirit proves its worth in the crisis
“The well-being of our employees is a primary success factor for RM Group. That’s why we implemented proactive measures to protect our team at a very early stage, going beyond the legal requirements,” says Hanisch. Since the beginning of the year it has been possible to take part in voluntary rapid testing every week; and there are plans for getting vaccinations at work.

In addition to standard prevention measures, RUBBLE MASTER also pays attention to the social aspects. While employees are working from home, active communication is maintained with colleagues to make sure everyone stays in contact and keeps up the team spirit. A designated COVID representative is available for employees to contact at all times, and employee events have been hosted digitally. As compensation for the Christmas party, each employee received a meal voucher so they could support other local businesses at the same time.


Apprenticeship training during Corona
RUBBLE MASTER stays ahead in the increasing competition for attracting the best skilled employees with a well-established, high quality apprenticeship training programmed. This already has a long tradition at RM and is seen as an integral part of corporate culture – even during the crisis.

As a result, all the apprenticeship positions available in 2021 have already been filled. Four apprentices will start their training as construction machinery technicians, metal workshop technicians and office assistants in August to strengthen the current team of 17 apprentices. Thanks to extensive preventive measures (rapid testing on arrival, wearing masks and social distancing), job application management and this year’s try-out days were carried out safely, even with the pandemic.
“The challenges faced by our current apprentices were also overcome through working together and the mutual support of the RM Family,” says Hanisch. For example, apprentices attending their first year of apprenticeship with distance learning, were provided with extra tutoring in the company. This gave older apprentices and employees who joined the company as apprentices the opportunity to help the newbies get a good start.

Digitalisation in everyday work
During times of social distancing, it was also necessary to adapt the company’s internal and external communications. Thanks to RUBBLE MASTER’s international presence, the digital infrastructure for setting up offices at home and decentralised work was in place from the very beginning. All the documents used by Marketing, Sales and Engineering are available at any time and anywhere on RM Mediaworld – a cloud solution for employees and sales partners. To keep in close contact with sales partners despite travel restrictions, online meetings with international dealerships have become regular events. RM will continue these frequent, short but intensive meetings in the future, because then campaigns can be implemented faster and be more focused on regional markets.
In addition, a digital company presentation called “RM Cockpit” has been developed that can easily be used in digital meetings with customers and completely replaces print documents and PowerPoint presentations. An online spare parts shop rounds off RUBBLE MASTER’s new digital service offering.

The RM Group is known for pioneer work in mobile crushing and screening, top quality and superior service. Now, new standards in knowledge are set with an exclusive webinar series for all RM sales partners. “The RM Academy already offered great opportunities to bring knowledge about our crushers and screeners to our partners. Now we will set new standards and offer easy and quick access to online trainings” claims founder and CEO Gerald Hanisch proudly. Goal of the webinar series is to provide modern and efficient sales tools to our partners.

The sessions are short and snappy. Hanisch knows: “All sessions are held by our Sales Managers – knowledge is provided by our experts. Furthermore, it is a great opportunity for all our members of the RM family to meet. People from all over the world can exchange their knowledge and experience about RUBBLE MASTER”. Every training is closing with an open Q&A session. There is plenty of time to discuss open topics about the products and the market.



Over the next couple of weeks each Thursday one topic is covered. To be able to provide this service to all our sales partners each day two time slots are held covering the same topic. Joining is easy – the link for each session is provided via E-mail in advance. “In times like these it is important to stick together and find new opportunities for all of us. We are happy to share the latest knowledge about the RM Group. Taking part in the sessions gives us all great opportunities to learn and improve. We set new standards – also in knowledge” Hanisch is convinced.


Information about the upcoming online sessions:

All sessions are held in English. At each training day two sessions on the same topic are held. We invite people to join us at the time that is more convenient for them. One session is at 09:00 and the other one at 16:00 (GMT+2). Selected topics are also discussed in Spanish. If you are interested in taking part in Spanish lessons please contact us. If you have any further questions do not hesitate to contact us via [email protected] .

These are the upcoming sessions:

  • 16 April – Business Initiators with René Wagner
  • 23 April – Experienced Users with Harald Windner
  • 30 April – Sales & Marketing with Harald Windner
  • 5 Mai – RM Screener Line with Gerald Badegruber
  • 14 Mai – Screen Decks and Applications with Gerald Badegruber
  • 20 Mai – RM Marketing Support with Tanja Kobler
  • Earlier this year, the RM headquarters recorded good news. “The production of our mobile crushing plants has changed in recent years,” says Gerald Hanisch, founder and CEO of RUBBLE MASTER. It took a few years from the first presentation of a mobile crushing plant in 1992 to series production in 1997. With the new building, which opened in 2001, the production process was further professionalized. “Today, more than 60 employees work in production at the Upper Austrian business location and we can deliver almost 20 crushing plants to our customers every month,” Hanisch explains proudly.

    The RM Group is particularly pleased about the machine jubilee, which was celebrated in early 2020. “In recent years we have been able to continuously produce and deliver more mobile crushing plants to our satisfied customers,” says Hanisch proudly. The numbers are impressive: the smallest model of the mobile GO! Fleet, the RM 70GO! has already been delivered 400 times and continues to impress worldwide with its small dimensions, high throughput and the new MS. Also the teams working on the RM 100GO! and RM 90GO! have been having a big reason to celebrate due to the great number of machines already produced.

    The members of the RM Group are particularly pleased about the 100th produced RM 120GO!, the RM Group’s flagship. The unique crusher design impresses with excellent final grain quality with a throughput of 350 t/h. The RM 120GO! is the most compact crusher of this size with only 35 tons. RM‘s high product quality is well known and appreciated by the customer. That is why the standard warranty for newly purchased RM 120GO! extended to 5 years. The extended full guarantee model is particularly interesting. If you decide to buy an RM 120GO! with the machine communication tool RM GO! SMART, you get an extended full warranty of 24 months. Gerald Hanisch knows: “This service is unique in the industry – we are setting new standards.”

    RM crushers and screens are major players in American construction and demolition machinery fleets and have been for 20 years. High profile sites in the centre of Manhattan, in Hawaii and on Route 66 are locations where the full potential of RM equipment has been unleashed. At this year’s Conexpo in Las Vegas, RUBBLE MASTER raised the bar yet again. “Leading the way in the USA” was the banner flying over the comprehensive range of products.

    A special highlight was the launch of the new 5 year standard warranty for the RM 120GO!. This applies to all RM 120GO! machines ordered from now on. As a result, RUBBLE MASTER sets industry standards yet again, earning respect and a great deal of interest at Conexpo.

    The theme “Leading the way in the USA” was apparent throughout the show. Previously at Conexpo there were a maximum of two machines on display, while this time visitors were able to inspect five machines at the stand: the RM 70GO! 2.0, RM HS3500M, RM 120GO!, RM MSC8500M-2D and the RM MTS2010S. The rebranding of RUBBLE MASTER to RM Group was also presented.

    In addition, the philosophy behind selling not just a machine, but a business model, was also a key focus at Conexpo 2020. That was why for the first time RM Group offered a Crushing 101 and a Crushing 102, in order to give newcomers to the industry an opportunity to talk to existing customers and get the information they need directly on site.

    We would like to thank all our visitors for making the show a success. It was great to meet so many of our customers at the two customer events. We look forward to seeing you again soon.

    Dear Customers and RM business partners,

     

    We are taking the current developments and their effects on our customers, business partners and employees very seriously and want to fulfil our social responsibility. For this reason, the RM Group is supporting the Austrian government in all its preventive measures to contain the spread of the coronavirus (COVID-19) and would like to inform you about the current situation at the RM Group.

    Measures were already taken last week to ensure operations are maintained for our many satisfied customers worldwide, so that you can continue to make use of RM services in the usual manner. We are working to – among other things – reduce your waiting times and avoid unnecessary delays.

     

    For this reason, we have thoroughly analysed all RM meetings and all events, project meetings and discussions in terms of feasibility and, above all, necessity. These will now either be held remotely, or cancelled. For the moment, we will not be having any direct face-to-face contact with our customers, dealerships or suppliers. All RM Academy trainings are cancelled until further notice. We ask for your understanding. Alternate dates will be announced and held as soon as possible. All members of staff who were on business trips have been brought back home to be with their families and cope with the situation as best they can. No RM Group employees will be sent on business trips until further notice.

    This is for your safety, but also to help prevent the coronavirus from spreading by suppressing it as far as possible.

     

    The availability of all RM Group departments for our customers, suppliers and business partners is a major issue for us and has been ensured by using the appropriate measures. Our Sales, Sales Support, After Sales and Parts departments will continue to be available and you can contact them at any time by phone or email. These measures will be monitored on an ongoing basis and will be reinforced should the situation so require.

     

    The production of machinery and equipment in Austria and Northern Ireland as well as our worldwide spare parts supply will continue as usual to ensure that there are no outages or order cancellations. If changes should occur that affect labour laws or government regulations, we must, of course, take these into account and adjust our production volumes accordingly.

     

    We wish you and your families and companies as well as our employees all the best and will keep you updated on any further measures in good time.

     

    Many thanks for your support and the trust you have placed in the RM Group.

     

    Christian Spicker

    CSO – Chief Sales Officer